NOOK Return Center Address – Barnes & Noble

Before mailing out your NOOK device to our returns center, please be sure to contact Customer Service to obtain a valid Return Merchandise Authorization (RMA) for your device, if you haven't already.

Warranty-related NOOK device returns should be mailed to:

Hobi
118 N. 57th Drive
Suite 2
Phoenix, Arizona 85043

Please note: For warranty-related NOOK device returns, please contact us at the phone number listed above for assistance before mailing out your device.

NOOK device returns within 14 days of receipt (or 60 days with a Gift Receipt) should be mailed to:

Barnes and Noble Return Center
5 Barnes and Noble Way
Monroe, NJ 08831

You can return your NOOK with either of the following options:

A.) Click here to contact Customer Service to request a Return Authorization,
OR
B.) Return it to a Barnes & Noble store. - Stores near you

If you are returning a gifted item that was purchased on BN.com, the packing slip in your shipment has specific instructions for returns. We provide a pre-printed return label with our Returns Department Address.

Please Note: If you do not call for a return authorization number and send your NOOK to the wrong return address, no refund will be provided and your NOOK will not be returned to you. Shipping charges are non-refundable.

For more information about our store return policy, click here.

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