Customer Service is here to help!
Order Status
Check your order status instantly by clicking here.
Manage Your Membership
To update your Membership Auto Renewal selection, please click here.
Need more help? We're just a click away!
- Chat: Click here to
chat with us, available every day from 9AM-9PM Eastern Time.
- Email: Click here to email us and we'll get back to you within a few hours.
Need to Call Us?
Phone support is available for order placement and payment updates. Click here to get connected to an agent.
By using phone, chat, or email, you agree to the terms of our Privacy Policy.
Pro Tip: Before reaching out, you can save time by visiting our Help Center — it covers most common questions about orders, Membership, NOOK, and more.