NOOK GlowLight Devices - Tips and Troubleshooting

My NOOK is sluggish or unresponsive.

Like any computer or electronic equipment, your NOOK periodically needs to be completely powered off (not just put in Sleep Mode) to allow it to reset.

To power off your NOOK, press and hold the power button for 10 seconds. At that point, the device should be turned-off. Wait a few seconds, and then press and hold the power button for about 2 seconds to turn your NOOK back on.

The screen is acting as though I’m tapping it, even though I am not.

If your screen is dirty, it might detect touches when none are occurring. This problem can occur on any touchscreen device. Turn off your NOOK, and wipe the screen clean with a soft, dry cloth. Pay particular attention to clear out or gently blow out any dust or dirt from the small lip around the edges of the display. Then turn your NOOK back on.

I’m trying to lend a book through Facebook, but the Post button doesn’t seem to be working.
Make sure you include a comment with your posting about lending the book. Posting a LendMe offer through Facebook requires at least a brief comment.

I transferred a ZIP archive from my personal computer. Why can’t I access the files?

Unzip files on your personal computer before transferring them to your NOOK. Your NOOK can read EPUB files and PDFs, but not .zip files.