If you purchased a Crosley turntable or accessory and you are having difficulty with the product, or need related assistance, Crosley Customer Service is available. Specialists will help you troubleshoot problems with Crosley products and/or replace defective parts or items.
Please contact Crosley directly at https://www.crosleyradio.com/contact-us or by calling 1-866-CROSLEY (276-7539).