Please note that when you submit changes to the billing information, our fulfillment system continues to process the order. This means that the timeframe to edit the order may expire while you are making changes.
To update the billing information of a BN.com order that has already been placed:
1. Click here to access the "My Account" page.
2. Enter the email address and order number in the Order History section, then click Find.
If the Change Billing Information button does not appear below the Billing Information, then the timeframe to submit changes has passed and the order cannot be edited.
3. If the option is available, edit the billing information as needed, then click Save to finalize your changes.
4. If the billing information change was successful, you will receive an email confirmation.