To ensure delivery, it is best to contact the correctional facility to which you will be shipping to inquire about any specific rules they have regarding what can and cannot be accepted, such as subject matter, book format, and what courier services they do and do not accept.
IMPORTANT: Inmate numbers should be included in the Last Name field.
When entering the shipping address either in your account or on the order, check the box at the top of the Address form that states: "This address is a Correctional Facility" to ensure that the order is delivered via USPS, as that is the only carrier that most facilities allow for deliveries.
From a bn.com Account Address Book
From the Checkout as Guest Shipping Address Field
If a shipment is returned to us by the facility, we recommend you contact the facility for details about why it was returned, as that information is not provided to us.
