If you are unable to view customer reviews on a product page, or the option to leave a review is missing, the issue is often related to your browser’s cookie or privacy settings. Reviews may not display if certain cookies or tracking permissions are restricted. Try the following steps to resolve the issue:
1. Check Cookie Preferences
If cookies were rejected when the cookie banner first appeared, reviews may not load on product pages. You can update or reset your cookie preferences by clicking here.
2. “Do Not Track” or Privacy Requests
If a “Do Not Track” request was submitted using the “Your Privacy Choices” link in the website footer or through the Privacy page, your browser may store a cookie that prevents certain content from loading. If you see a cookie named “dnss_cookie” in your browser, deleting it may restore the reviews section.
3. Browser Extensions
Browser extensions or plugins that block cookies, ads, or tracking scripts can also prevent reviews from displaying. Try temporarily disabling these extensions to see if the reviews appear.
